Category Archives: business management

7 Levers to Business Growth

 A blog I recently posted in LinkedIn. received great comments, some of which asked me about the all important “Why?” that should first be answered before any business development can successfully start.  This “why” is included in my PROCESS growth … Continue reading

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How to spot and deal with a Passive-Agressive Manager

  I recently contributed to an article on the Institute of Leadership & Management’s website on this subject.  Here is my complete piece on this particular challenge. In Performance Management, you frequently hear the term “no surprises” meaning that Managers … Continue reading

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How to start by stopping

One of my clients is keen to focus on time management. He works an average of 65 hours a week and tells me he has over 50 emails a day which he needs to address. Add to this, his customer service activities, team management, admin and marketing and the question that rises in my mind is whether he is running his business or whether it is running him. My tips which I share in this blog are about thinking what he should stop doing. Continue reading

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4 steps to better time management

n summary, poor time management is a mix of not just having too much to do, but also doing the wrong things for the wrong reasons. Here are 4 steps to help you take action and manage your time effectively for yourself and your business Continue reading

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Getting the right balance of KPIs

Key performance indicators are an accepted term for businesses. The challenge has always been how to develop enough to support the measurement and management of your business, whilst avoiding creating so many that the collection and analysis feels like another business in itself. During my time as the Head of the Benchmarking Centre of Excellence at KPMG, I would advise my clients on keeping a balanced set of four KPIs relative to the business, function or process they were management. Working with MDs of SME businesses, I find myself frequently reverting back to these basic principles. Continue reading

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5 Free Financial Online Tools

In supporting the growth of my smaller clients’ businesses, I am frequently asked which online tools could automate their financial processes. Why? Standardising, automating and integrating processes saves time, increases effiiciency and gives a more professional look. Here are a few of them. Continue reading

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Starting with the end in mind

We had a great turnout of Owner/Managers at The Leadership Forum, with one discussion being about retirement. One entrepreneur talked about how he had retired and was now involved in various businesses 3 days a week. Another CEO challenged “Well have you retired then, as you are still working?”. The former replied “Yes, as I am doing what I love doing, without the need to provide for my future driving me”. Another Owner/Manager responded “Well in that case, I have already retired!”. The point isnt really about the definition of retirement but your state of readiness for that time, whatever you choose to do during it. Continue reading

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